Frequently Asked Questions


During paring the processor (Smart Valve) becomes a WiFi Gateway. You connect to this and after few trivial, but necessary steps the ShowerMe app passes to it the LAN credentials. After the shower is found, paired and named it becomes part of your home and the use is simple. The Smart Shower works in unison with all other existing controls you may have
Your processor is a valuable asset, please package it well. Shake off any of the water within and fill the inlets and outlet using kitchen roll. When using bubble wrap make sure any water can run away from the wrap. Wrapping tightly with plastic could result in water entering the electronics, which is not desirable and can cause further damage
Generally, drinking alkaline water is considered safe. However, excessively high pH levels or overconsumption may disrupt the body’s normal pH balance. It's important to drink it in moderation.
The benefits of Kangen Water are supported by some scientific studies, but the research is not extensive. Many claims are anecdotal and more research is needed for conclusive evidence.
There are myths about portable appliance testing (PAT) and some sellers use it as a marketing tool. Don't be fooled! This is a marketing plot to get you to buy used Aqualisa's regardless of whether the test is genuine or not. Used is old and no matter what test are run, none can't wind back the clock. Don't be fooled! Repair or buy new The Electricity at Work Regulations 1989 require that any electrical equipment that has the potential to cause injury is maintained in a safe condition. However, the Regulations do not specify what needs to be done, by whom or how frequently (i.e. they don't make inspection or testing of electrical appliances a legal requirement, nor do they make it a legal requirement to undertake this annually). Furthermore this relates to the workplace PAT testing is not required or applicable to the Aqualisa Digital Processors
Acquiring and installing a used Aqualisa processor may be fine, but not advisable to do.  There are rubber components and plastic parts which with age loose flexibility and become brittle resulting in leaks.  These could be from the shower by not closing properly or to the housing which is “lethal” as often you cannot see the problem until damage has occurred.  If going for a used processor DO budget a service.  There is such on this site and e-Bay!
Where possible it will be good to have all components to a faulty system sent for a service.  In the past although not that often have been situations where the fault has led to a faulty control or the connecting wire.
Aqualisa SmartValve is the same processor as all of its predecessors starting with the black. The main difference is that it has pink lids and a new PCB. The latter is the WiFi gateway and the ShowerMe app connects and controls the process via this connection
Advocates claim that Kangen Water can hydrate the body more effectively, neutralize acidity in the bloodstream, provide antioxidant benefits, improve metabolism, and aid in detoxification. Br. Eric Berg 08/31/2023: "research suggests that regularly consuming highly ionized alkaline water can increase the risk of nutrient deficiencies, digestive issues, and dysbiosis and may lead to serious metabolic electrolyte imbalance" Unveiling Truth: Alkaline Water Side Effects You Need to Know (drberg.com)
A Kangen Water Ionizer is a device that uses electrolysis to ionize water, altering its pH level. This process creates alkaline water for drinking and acidic water for external use.